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.com®   Find an inspection site Select your state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington Washington D.C. West Virginia Wisconsin Wyoming     May 14, 2002 Search .com Find an Agent by Zip Code Advanced Search   Visit our Canadian website Why Choose ? Insurance   Access Your Policies     (or register now for access) Get Online Rate Quotes for:     Auto | Renters | Life | Health Medicare Supplement Long-Term Care | Other Insurance Buy Insurance Online Report a Claim Learn About Insurance   Bank ®   Mutual Funds   Access Your Account Apply Now Get Bank Rates Take Our Quick Tour     Access Your Account Open an Account Get Fund Prices Learn More       FEATURES OF THE WEEK Be a Good Neighbor, Be a Designated Driver Roofing Information The Car, The Road and You Good Neigh Bear® Coloring Pages Foundation Grants Boat Insurance Other Features After an Auto Accident After a Loss at Home Become an Agent Dangerous Intersections Education Excellence Find an Agent Find a Claim Office Find a Job Free Medical ID Card Frozen Pipe Prevention Good Neighbor House Home Inventory Software Kids Stuff Media Roofing Information Top 10 @ .com Top 10 Calculators QUICK LINKS Careers Contact Us Calculators and More Get the Weather Top 10 @ .com Dangerous Intersections Free Services Newsroom Home Safety Child Passenger Safety En Español Business to Business Privacy Policy © Mutual Automobile Insurance Company Home Office: Bloomington, Illinois Bank®, Bloomington, Illinois, is a member FDIC and Equal Housing Lender. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a Bank obligation or guaranteed by Bank, and subject to investment risk, including possible loss of principal. 's securities products are offered by VP Management Corp., One Plaza, Bloomington, Illinois 61710-0001, 1-800-447-4930 (mutual funds) or 1-888-702-2307 (variable products). Mutual FundsT are not insurance products. Issued by: Life Insurance Company (Not Licensed in New York or Wisconsin) Life and Accident Assurance Company (Licensed in New York and Wisconsin) Home Offices: Bloomington, Illinois     Search .com® [ home | sign up | search | sitemap | contact us | your account | privacy | terms of use ] [ quotes | insurance | banking | mutual funds | life events | agents | claims | about us ]


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.com® | Insurance .com | Insurance Auto Homeowners Renters Life & Annuities Health & Disability Long-Term Care Business Boats Additional Insurance 5 Good Reasons to Choose   Insurance Payment Options        Where to Send Payments        Financial Strength Rankings Good Neighbor Service  |  Prevention & Safety Life insurance coverages issued by: Life Insurance Company (Not Licensed in New York or Wisconsin) Life and Accident Assurance Company (Licensed in New York and Wisconsin) Home Offices: Bloomington, Illinois [ home | sign up | search | sitemap | contact us | your account | privacy | terms of use ] [ quotes | insurance | banking | mutual funds | life events | agents | claims | about us ] Search .com®


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farmbureau.com is your link to Farm Bureau member services For Information on Programs or Economic Services in Your State Enter your ZIP Code: OR Click the link below to choose a state: For Information on: American Farm Bureau Federation® Programs and Services ©2002 American Farm Bureau Inc. All Rights Reserved


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Voice of Agriculture - VOA - American Farm Bureau Tuesday May 14 President Bush signed the farm bill , formally known as the Farm Security and Rural Investment Act of 2002, early Monday morning during a brief White House ceremony. The president said the Farm Bureau-supported measure "will provide a safety net for farmers, and will do so without encouraging overproduction and depressing prices." Statement by AFBF President Bob Stallman Regarding Passage of the Farm Bill Comments from Dick Newpher, Executive Director of the AFBF Washington Office AFBF Background Information on the Farm Bill Farmers Need to Push for Trade Promotion Authority The Senate is expected to start debating TPA this week. Much is at stake for agriculture. To ensure that the Senate passes this much-needed legislation, Farm Bureau members should contact their senators and urge prompt passage of TPA.   Coalition urges prompt Senate passage of TPA.   Click here to contact your senator. The Farm Bill is What Producers Need With spring planting, an important cycle of life continues. Farming is the essential living circle of sowing, nurturing and harvesting. It provides us with food and many other products. The present reality is, however, that those who keep the cycle turning, America's food and fiber producers, need government assistance to continue. That's why the nation's farmers are relieved to have a farm bill passed by Congress.  More>>> Many Paths to Achieve Common Goals Farm Bureau means different things to different people. After all, there are more than 5 million families who join their local Farm Bureau for one reason or another. The organization - at the local, state and American level - is dedicated to improving farmers' lives and livelihoods.   More>>> AFBF Outlines Needed Trade Reforms For U.S. Officials Because America's farm and ranch families earn 25 percent of their net farm income from exports, the ability to win trade reform during upcoming World Trade Organization negotiations is vital to American agriculture. More>>> Exchange Rates Affect U.S. Farm Exports U.S. farm exports have been shut out of key international markets and some foreign farm products are stronger competitors in our domestic marketplace due to the strong value of the U.S. dollar, American Farm Bureau Federation President Bob Stallman told the Senate Banking Committee. More>>> Rural Community Works Together to Offer Internet Access As more and more people merge onto the Internet superhighway, some rural residents across America still find themselves stuck on a virtual frontage road, unable to access this technology, not because of lack of interest but due to lack of infrastructure and service options.  More>>> Farm Bureau Conference Explores Energy Alternatives In an effort to explore potential energy alternatives, the American Farm Bureau Federation recently hosted a conference to discuss the issues. Titled "The Economics of Energy Production from Manure, Wind and Biomass," the conference brought together more than 30 people representing Bureaus, government, utilities, academics and others involved in energy production.  More>>> May 14 - 7:35AM CT Bush signs, praises farm bill; it will increase subsidies for raising grain Rain sends grains, soybeans sharply higher US Cattlemen Angry Over Beef Imports By McDonald's The Farmers' Market Food Stamp Program: A Time To Defend New York Farm Bureau Dairy helps Idaho ag industry Idaho Farm Bureau Shedding light on Missouri shiitake mushrooms Missouri Farm Bureau With the new farm bill approved, what is your level of optimism regarding your economic future as a farmer/rancher? Very Positive Positive Neutral Negative Very Negative Enter a city or US Zip April 25, 2002 Farmers Say Federal Farm Payments Necessary Agriculture Finds Place in Urban Economy Farmers Can Lessen Dependence on Foreign Oil [ News ] [ FB News ] [ Views ] [ State Connection ] [ Issues ] [ Legislative Action ] [ Features ] [ AG Links ] [ About Farm Bureau ] [ Farm Bureau Programs ] [ Farm Bureau Affiliates ] [ OnLine Brochures ] Headquarters Office 225 Touhy Ave. Park Ridge, IL 60068 Phone: (847) 685-8600 Fax: (847) 685-8896 Washington D.C. Office 600 Maryland Ave., S.W. Suite 800 Washington, DC 20024 Phone: (202) 484-3600 Fax: (202) 484-3604 © 1996-2001 - American Farm Bureau Federation. Legal Notice American Farm Bureau Federation, Farm Bureau and the FB Logo are registered service marks of the American Farm Bureau Federation. Voice of Agriculture is a registered service mark of the American Farm Bureau Federation.


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Agent, Consumer, Industry News from the Texas Department of Insurance Welcome . Bienvenido . 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's Renters Insurance The Dallas Morning News: Title here   "SO WHAT'S THE DEAL WITH RENTER'S INSURANCE?" The deal you're getting is a raw one if you don't protect your valuables with a renter's policy. Can you really afford to buy everything you own again? If you can't, then a renter's policy may be the solution. Just because you don't own a home now doesn't mean you don't need some serious protection for your valuables. Plus, there are some additional benefits about a renter's policy you may have not considered. "O.K. WHY DO I NEED RENTER'S INSURANCE?" Because your personal belongings represent a significant investment that you don't want to lose. "BUT I DON"T HAVE THAT MUCH STUFF." If you haven't considered how much your belongings are worth, it is an eye-opening exercise. The chart below shows an example of typical personal property replacement values. Keep in mind this is just an example, your values may run more or less. "I GUESS I HAVE MORE STUFF THAN I THOUGHT!" Now you can see the value of renter's insurance. Remember, just because you don't own the place you live in doesn't mean you don't need protection! The protection that a renter's policy can provide. "I"VE HEARD RENTER"S INSURANCE IS TOO EXPENSIVE." Hardly. For just pocket change a day, a renter's policy provides affordable basic protection and may protect you in case of a liability lawsuit. Not having renter's coverage is what you really can't afford. "BUT I THINK MY LANDLORD'S INSURANCE COVERS ME." Ask yourself again- can you really afford to replace all your belongings? Normally your landlord's insurance only covers the dwelling - not your personal belongings or your liability. "LIABILITY INSURANCE - I DON'T NEED THAT, TOO - DO I?" Yes, you do. You could be liable for injury to another person or damage to someone else's property if an incident occurred within your rented residence. Simply put, your current and future earnings could be at risk without liability coverage. Renter's coverage may also provide legal defense costs and medical payments coverage. "OK, I NEED RENTER'S INSURANCE - WHY SHOULD I BUY FROM STATE FARM?" There are several great reasons to buy 's Renter's Insurance: 1. Affordability- renter's insurance is remarkably affordable. 2. Flexible- with various coverages and limits, you can select the coverages that fit your needs. 3. Extraordinary Service- 's agents and claim representatives will provide the finest customer service in the industry whenever you need it. 4. Discounts available- you can take advantage of several discounts, including a multipleline discount if you purchase your renter's and auto insurance from , and a home alert discount for having devices like fire and smoke detectors. Additional discounts may be available to you later when you purchase homeowner's coverage from after having had a renter's policy in force. "RENTER'S INSURANCE WITH - I FEEL BETTER ALREADY!" You'll sleep better, too. Don't get left out in the cold without renter's insurance. Contact your local agent and find out how renter's insurance can give you the peace of mind you deserve for your valuables as a renter. State Farm Lloyd's Home Office: Dallas, Texas


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Kentucky Farm Bureau - Voice of Kentucky Agriculture "Voice of Kentucky Agriculture" www.kfbol.com Unlimited Internet service for $14.95 per month LISTEN TO THE LATEST KFB NEWSLINE! Country Store KFB Trademark Merchandise MAP TO STATE OFFICE Welcome To The Kentucky Farm Bureau HOMESTEAD Your Window To Kentucky Agriculture On The World Wide Web    News/Radio/Publications Public Affairs/Legislation   Member Services About Farm Bureau Agricultural Education Staff Directory Roadside Farm Markets 2002 Calendar of Events AFBF Home Page   Acres Plus & ACRES/Internet KFB Insurance Other Ag Related Sites Farm Bureau Bank E-Mail Us   HIGHLIGHTS » Teachers invited to agriculture literacy conference (June 26-27) -  Click here for details. » Final L egislative Report #14 - April 24, 2002 » Three-way comparison:  1996 Farm Bill with House version and Lugar proposal for new legislation » View the latest online edition of KY Farm Bureau NEWS » "Thinking of contracting your crop?"  This information will help you make an informed decision » Farm Bureau ACRES/Internet free to KFB members   LEGISLATIVE » KFB's 2002 Legislative Priorities » 2002 KY General Assembly » 2002 KY Standing Committees » Legislative Report #14 - April 24, 2002 MEETINGS »April 17-18:  Women's Leadership Conference, Lexington, KY »May 1-2:  State Envirothon Competition


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Sucks - bank, car, homeowners, life and business insurance news Sucks - bank, car, homeowners, life and business insurance news insurance, company, news, auto, car, home, life, business, homeowners, renters, investment, financial planning, term life insurance links to protest, news, and consumer educational sites about a giant U.S. mutual, bank, auto insurance, home owners insurance, life insurance and annuities conglomerate. Enter Here | Free Domain Name Registration and Free Domain Name Forwarding by MyDomain.com - Register your domain name.


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state The Bad Faith Journal This site is not affiliated with Mutual Insurance or any of its subsidiaries in any way. The opinions are strictly those of the various authors of listed web sites or those of THE COURTS.     This site is dedicated to all the people whose LEGITIMATE claims have been unfairly shorted or denied by THE GOOD NEIGHBOR or any other insurer. The purpose of this web site is to inform the general public about some of the claims handling practices of Mutual Insurance, AND to allow victims to NETWORK with each other, provide encouragement and share experiences.  This site is part of a growing network of web sites striving to advise consumers about the unfair claims practices of many different insurance companies.  The author of this web site is not an attorney or insurance industry employee, but a current VICTIM of 's claims handling practices. This site does not purport to give legal advice. Our advice to all victims who have experienced an unfair denial of a legitimate claim is to seek a QUALIFIED attorney and to educate themselves as to insurance industry claims handling practices.        The Insurance Company official web site: .com The MISSION OF :  .com | About Us "Definition of a good neighbor; someone to be trusted; a courteous friendly source of help when help is needed; someone you can count on; someone who cares."  -Edward B. Rust, JR., President - 1985-Present Good Neighbor Service:  .com | About Us BREAKING NEWS!!! insure.com - Utah Supreme Court slams in $145 million jury award Court addresses "repeat behavior"                    "In reinstating the jury award, the Utah Supreme Court did not mince                    words. "For over two decades, set monthly caps and                    individually rewarded those insurance adjusters who paid less than                    the market value for claims," wrote the four judges of the 4-1                    majority ruling. "Agents changed the contents of files, lied to                    customers, and committed other dishonest and fraudulent acts in                    order to meet financial goals."  Quote from  insure.com You must read this case! CampbellvState FarmSupremeCourt   "In this case, the jury was convinced, and The evidence shows, that engaged in a widespread pattern of fraud. Moreover, the evidence of its PP&R scheme demonstrates that specifically calculated and planned to avoid full payment of claims, regardless of their validity. Thus, the nature of 's conduct supports the imposition of a higher than normal punitive damage award."   "26 's wealth is enormous. As the trial court found, "[t]he evidence indicates that 's surplus increased from $2.65 billion in 1977 to $25 billion in 1995. Its assets increased from $6.3 billion in 1977 to $54.75 billion in 1995, at an average increase of $4.3 million per working day in surplus, and $9.3million per working day in assets. . . . A punitive damages award equal to one percent of State Farm's wealthwould be $547.5 million. The remitted amount of $25 million in punitive damages represents less that 1/20th of one percent of State Farm's wealth (.0457 per cent)." Moreover, the jury's punitive damage award of $145 million is only 0.26 of one percent of 's wealth as computed by the trial court, to whose judgment on this factual matter we defer. In our view, neither percentage is unreasonable, given the need to sufficiently deter and punish ."               Judge Bohling-  Campbell v. , Utah: " has sold as its product, peace of mind, using an advertising slogan which promises that consumers can count on it to act "Like a good neighbor."  But as the trial proceeded, it became a matter of plain evidence that 's corporate policies involve betraying the trust that it invites its policyholders to place in it....."  "The jury could easily find from the evidence that 's claims-handling practices are predicated on exploiting the trust placed in it by its policyholders .... " "And it certainly appears to the Court that pursues an official policy established to encourage such wrongful denial of benefits where believes it can successfully be accomplished."  The Salt Lake Tribune -- Suit Hits High Court   State Farm: What's Happening to the Good Neighbor? Business Week Article   Former attorneys sue over unethical practices in Utah     What is "Bad Faith"? Bad Faith is the insurer's deliberate attempt to unreasonably delay or deny payment of legitimate policy benefits.  ..in order to make out a prima facie case for bad faith handling of a first-party insurance claim, the plaintiff must establish the insurer intentionally and unreasonably denied or delayed payment on a claim and as a result of the insurer's conduct, the plaintiff was harmed in a way not fully compensable in contract.             [T]he insured must show the insurer "intentionally and            unreasonably denies or delays payment." An insurer            does not act in bad faith when it challenges the            validity of a "fairly debatable" claim, or when its            delay results from honest mistakes."  (Idaho Supreme Court opinion Robinson v. citing White, 730 P.2d at 1018) Consumer TIP: If you have a claim, any kind of claim, DOCUMENT EVERYTHING,  in writing, FROM THE START- write letters- send the letters via certified, return receipt mail- do not rely on verbal communications EVER!    The Letters by Specific Policy   Insurance Adjusters and the practice of shorting or lowballing claims Many insurance companies reward adjusters who maintain the lowest claim payouts. The actual value of your claim may not matter to the adjuster!    insure.com - Insurance adjusters rewarded for shrinking claims checks     insure.com - read the words of a former Adjuster     Depreciation scams: InsuranceJustice.com | Other Bad Companies     Understanding The Claims Adjuster     Actual Cash Value v. Replacement Cost Coverage     insure.com Replacement cost policies for your home: Getting what you pay for       & RICO - Racketeer Influenced & Corrupt Organizations Act  US Code : Title 18, Section 1961 Merritt v. : 544 S.E.2d 180  Georgia Court of Appeals allowed the plaintiff to  proceed with RICO claims against .  Merritt sued Mutual Automobile Insurance  Company and Fire & Casualty Company ()  for fraud, misrepresentation, false swearing, and violations of the  Racketeering Influenced Corrupt Organizations Act (RICO),  claiming that the insurance company failed to disclose the  existence of a $1 million umbrella policy until after she had settled  for what she thought were policy limits of $250,000.    WRF   Discussion of Merritt v.   Another RICO case against   CASE DIARY ON: HAMMEL V. Fraud in Court hall of shame - insurance company bad faith law resources and information                       - in Cas. Co. v. Taylor, 54 Cal.App.4th 625                     (1997) the California Court of Appeal upheld the criminal fraud                     exception to attorney-client communications between 's                     claim handlers and 's attorneys. The case involves                     allegations that forged signatures on applications for                     earthquake insurance. The court noted that "the declaration of                     Samantha Boyd established that in 1990 adopted a                     policy of destroying potentially relevant documents to avoid                     producing them in bad faith actions." Id. at 647. The court also                     reviewed the testimony of Amy Zuniga, a claims specialist, who was                     advised by a senior executive "that witnesses should not                     admit that forgeries happen, unless and until they are compelled to                     do so by a court order." Id., at 648.  Amy Zuniga's Declaration   Taylor v. 54 Cal.App.4th 625 Former attorneys sue over unethical practices in Utah     State Farm target of $9.6 million judgment over medical review ( Excerpt from above article-click on link to get the whole article.) appealed the jury's decision, saying that the  punitive damage award was "grossly excessive"  and "in violation of Idaho and the United States Constitutions." However, the Supreme Court wrote in its decision that 's claims handling review policies were designed to "increase profits by reducing costs using biased paper reviews, and by inducing lower settlements through denial or delay of claims. Such conduct is particularly egregious in a first party insurance relationship, where the  insured has purchased insurance for his or her own  protection and peace of mind," the court wrote. "  State Farm under nationwide scrutiny for its medical claims-handling practices   Washington policyholders sue over medical coverage   Supreme Court rules on insurance bad faith   Congress promises hearings as states begin investigation NAIC 's "Paper Review" Focus of  Nationally Coordinated Exam    i nsure.com - Insurance adjusters rewarded for shrinking claims checks     CINDY ROBINSON, Plaintiff  - Respondent, v. MUTUAL AUTOMOBILE INSURANCE COMPANY, Defendant - Appellant. Docket No. 24952.      Supreme Court of Idaho, Boise,  Filed: December 28, 2000.    Welcome to Bad Faith Law - Robinson Vs Insurance Memorandum Opinion AUgust 7, 1999   Robinson v. December 28, 2000          "At trial, evidence was presented indicating that 's denial of          Robinson's claim was unreasonable. Evidence was also presented indicating          that 's claims handling policies were designed to increase          profits by reducing costs using biased paper reviews, and by inducing          lower settlements through denial or delay of claims. Refusing to pay, or          delaying payment on a claim that a reasonable person would say was due          rises high on the scale of reprehensibility. Compare Walston at 222, 923          P.2d at 47. Such conduct is particularly egregious in a first-party          insurance relationship, where the insured has purchased insurance for his          or her own protection and peace of mind In addition to being highly reprehensible, 's conduct of seeking increased profits at the expense of its own insured is certain to continue so long as doing so will remain profitable." LATEST UPDATE on ROBINSON v.   insure.com - auto insurance - $9.6 million judgment against under review   NAIC 's "Paper Review" Focus of  Nationally Coordinated Exam NAIC President George Nichols III states: "Auto, home, life, health and all other insurance touch every aspect of our lives. Consumers need their insurance when they are most vulnerable, after an auto accident, severe storm damage, serious illness or injury," Nichols said. "For those reasons, we take our responsibilities seriously as regulators and encourage consumers or members of the insurance industry to come forward when they have evidence of deceptive or unfair business practice" A map of insurance regulators is here: Map of Insurance Regulators   Bad Faith Claims in insurance disputes Bad Faith in Action - Anderson Phoenix New Times Online: Snake Killer Full Text  Zilisch v. ZILISCH v. MUTUAL AUTOMOBILE INSURANCE CO., 196   Ariz. 234 2000 "The tort of bad faith arises when the insurer  "intentionally denies, fails to process or pay a claim without a  reasonable basis."  Noble v. National Am. Life Ins. Co., 128 Ariz. 188,  190, 624 P.2d 866, 868 (1981).  While an insurer may challenge claims which are fairly debatable, id., its belief in fair debatability "is a question of fact to be determined by the  jury."  Sparks v. Republic Nat'l Life Ins. Co., 132 Ariz. 529,  539, 647 P.2d 1127, 1137 (1982).  An insurance contract is not an  ordinary commercial bargain; "implicit in the contract and the  relationship is the insurer's obligation to play fairly with its  insured."  Rawlings v. Apodaca, 151 Ariz. 149, 154, 726 P.2d 565,  570 (1986).  The insurer has "some duties of a fiduciary nature,"  including "[e]qual consideration, fairness and honesty."  Id. at  155, 726 P.2d at 571.  Thus, "an insurer may be held liable in a  first-party case when it seeks to  gain unfair financial advantage of its insured through conduct that  invades the insured's right to honest and fair treatment," and because  of that, "the insurer's eventual performance of the express covenant  - by paying the claim - does not release it from liability  for `bad faith.'" Id. at 156, 726 P.2d at 572.  And in Deese, 172  Ariz. at 508, 838 P.2d at 1269, we noted that an insurance  contract provides more than just security from financial loss to  the insured.  We said, "the insured also is entitled to receive  the additional security of knowing that she will be dealt with  fairly and in good faith."  Id.  Thus, if an insurer acts unreasonably in the manner in which it processes a claim, it will  be held liable for bad faith "without regard to its ultimate merits."  Id. at 509, 838 P.2d at 1270.    ARIZONA SUPREME COURT CLARIFIES FIRST PARTY BAD FAITH       STANDARD Spring 2000   Holmgren v. Insurance  Another bad faith case against - see reference to case in Phoenix New Times Online: Snake Killer     Campbell v. A SI GNIFICANT Bad Faith case COURT DECISION & OPINION The full text of Judge Bohling's  Opinion in the case of Campbell vs. is available here: Click on the following link: Robert Altman - Attorney scroll down the page and go to Download Campbell You will need Adobe Acrobat Free Reader     to get this but it is well worth while if you want to know how denies and underpays legitimate claims.Below is a preview directly excerpted from the opinion of the court in Utah in the case of Campbell vs. : Campbell Opinion.pdf " 's use of unlawful and unethical means to conceal its profit scheme and evade punishment for it." "The record also contains ample evidence, that throughout at least the past two decades, has resorted to a variety of wrongful means to attempt to evade detection of and  liability for, its unlawful profit scheme. Using these tactics has managed to construct a nearly impenetrable wall of defense against punishment for its wrongdoing, so effective that it is able to pressure its adjusters to deny consumers insurance benefits with impunity, knowing: 1) that few of its victims will even realize they have been wronged. 2) that fewer still will be able to sue 3) that only a small fraction of those who do sue will be able to weather the years of litigation needed to reach trial 4) that any victims who actually reach trial will have great difficulty establishing the basis for punitive damages when met with claims that only an "honest mistake" was made, supported by a body of evidence that has been systematically sanitized, padded, purged, concealed, destroyed or rehearsed. " "The record also indicates that these evasion tactics are so successful that trains its employees to ignore the threat of punitive damages in making their claims-handling decisions. has relied on five principal evasion tactics, each of which is reprehensible: a) Systematic targeting of vulnerable and defenseless consumers. b) Systematic destruction of documents, requested in litigation, that reveal the profit scheme. c) Systematic manipulation of individual claim files to conceal claim mishandling d) Systematic manipulation of testimony by employees e) Systematic efforts to intimidate opposing claimants, witnesses and attorneys. "   "Systematic Targeting of vulnerable and defenseless consumers" "The record clearly supports the conclusion that 's undisclosed policy of using its claims handling process as a profit center to systematically deny benefits owed to consumers is deliberately crafted to prey on "the weakest of the herd", the elderly, the poor, and other consumers who are least knowledgeable about their rights and thus most vulnerable to trickery or deceit or who have little money are hence have no real alternative but to accept  an inadequate offer to settle a claim at much less than fair value. The testimony of Ray Summers, Bruce Davis and Ina DeLong on how they were trained to target such consumers, and the expert testimony from Gary Fye, covering the various tactics predicated in this philosophy and the internal company documents demonstrating this philosophy in action, was especially significant. " It appears to the Court that under 's scheme, a considerable percentage of policyholders is victimized by a wrongful denial of benefits, oftentimes when these policyholders are the most vulnerable. And it certainly appears to the Court that State Farm pursues an official policy established to encourage such wrongful denial of benefits where believes it can successfully be accomplished." "Systematic efforts to intimidate opposing claimants, witnesses and attorneys" "Finally, the evidence in this case supports the conclusion that has a regular practice of working to wear down and outlast plaintiffs and opposing attorneys in lawsuits seeking to punish it for bad faith claim handling, by using a variety of tactics to intimidate claimants, witnesses and attorneys who oppose it. " " The record contains extensive evidence that for approximately two decades, has disregarded well-accepted industry rules by turning its claims-adjusting process into a profit center, to the point of giving its adjusters specific numerical targets with regard to average pay outs per claim. Meeting these targets leads to better pay and promotional prospects; missing them leads to criticism, retarded prospects at the company and, ultimately a threat to one's continued employment. " " has sold as its product, peace of mind,: using an advertising slogan which promises that consumers can count on it to act "Like a good neighbor." But as the trial proceeded, it became a matter of plain evidence that 's corporate policies involve betraying the trust that it invites its policyholders to place in it....." "Another effect of State Farm's policies is that it puts auto insurance companies who play by the rules at a competitive disadvantage, allowing to increase its market share or its profits (whichever it is putting the emphasis on) or a combination of both, by having an advantage that honest companies don't have: the shortchanging of policyholders on claim amounts that should be paid. As the Campbells demonstrated with expert testimony, this inevitably creates pressure on the honest companies to resort to the same sort of misconduct in an attempt to stay even with , extending the damage to consumers though out the auto insurance marketplace as a whole" "The jury could easily find from the evidence that 's claims-handling practices are predicated on exploiting the trust placed in it by its policyholders...."  "Probability of Future Recurrence of State Farm's Misconduct" "The Court has already found that has carried out a persistent scheme of wrongful conduct.  It appear to have been extremely profitable, as the Campbells' experts on the insurance industry testified, and as various examples of the scheme in practice strongly support.  Further, despite testimony from witnesses that the improper payout goals at the core of the scheme was assertedly 'obsoleted' in 1992 (and again in 1994), the Campbells presented ample evidence that this incentive system (including its improper goals) - the engine that pressures adjusters to wrongfully deny benefits to consumers on a wide range of claims - remains in operation today.  Only the documentation has changed, for appearances sake: as the Campbells proved with internal company documents and through testimony of knowledgeable witnesses. [ T]he scheme is now carried out verbally, to avoid the creation of documents that might be damaging to the company in litigation." Visit the following links for more Bad Faith information Bad Faith Findings in the Absence of Coverage   The Federation: Winter '97     Failure to Settle   http://www.law.ua.edu/lawreview/bowdre.htm   Claims Magazine November 2000   Insurer Bad Faith Comes to Hawaii   BAD FAITH CLAIMS UNDER NEW JERSEY'S IN FIRST PARTY INSURANCE CONTEXT   Capital Center for Government Law and Policy - Proposition 30 & 31   Publications - Insurance Coverage Litigation   Insurance Lawyer - San Diego, CA - First Party Insurance Claims   Bad Faith Jury Instructions   Bad Faith - Have You Been A Victim?   Claims Magazine   Securing benefits under the terms of insurance policies   Moffatt Thomas Barrett Rock & Fields, Chtd.   Insurance Bad Faith - Areas of Practice - Schoenbeck Law   Bad Faith Claims in Insurance Disputes (from a Washingon State insurance DEFENSE firm)  InsuranceJournal.com   How Insurance Companies Settle Cases   Insurance Claims Help and Tips for Consumers   Claim Paid: A Consumers Guide Through the Insurance Claims Maze   Education is Priceless   The Consumer's Action Plan   When an Insurance Company Breaches Its Contract   BadFaithHelp Attorneys & legal resources Disappearing Court Decisions also known as Vacatur We urge the public to remember that many of the case decisions which go AGAINST are NOT published, in fact they are HIDDEN, SEALED or REMOVED from Court Records. TLPJ News Trial Lawyers for Public Justice Moves to Unseal Case Erased From Public Record FBIC - Vacatur State Farm Advocacy groups accuse of fraud 2 Ways Our State Courts Keep Decisions Under Wraps insure.com - insurance in California - California court says can't hide business data ABRN: Nov 2000 - Lawsuit Against Accuses Insurer of Steering   If you have a complaint against your insurance company, by all means file with the State Department of Insurance but don't expect any real help from this department.  The list by state is here:  DM&A Links . Not every state is pro insurance- there are some state insurance commissions which are PRO consumer.  LII: State Statutes by Topic  INSURANCE LAW STATUTES BY STATE  How much do the insurance executives earn -Look here Insurance News Network - Executive salaries 'Big Insurance': Industry Dominates State Legislatures   Complete Analysis and Updates on The Quackenbush Scandal Protecting California's Consumers Welcome to the California Department of Insurance     INSURANCE DEFENSE FIRM ARTICLES Be aware that sometimes you can glean some good information by reading what the opposition (the insurance defense industry)  has to say:  Take a look at "bad faith" written by an insurance defense firm    WR&F Insurance | Publications Another insurance defense firm article on Homeowners Damage Claims, Proof of Loss and more Property Damage Insurance Many homeowners policy include a "loss of use" coverage or Additional Living Expenses, also called ALE. Here is another insurance defense firm article on that subject:  ADDITIONAL LIVING EXPENSES Take a look at the difference between "appraisal and arbitration" written by an insurance DEFENSE firm  A PROCEDURAL OVERVIEW   Appraisal Clause in Homeowners Policy, written by INSURANCE DEFENSE firm    APPRAISERS USE OF ACTUAL CASH VALUE   How Do Insurance Claims Professionals calculate how much they have to pay you, the claimant?  Try this link! Claims Magazine October Feature Article "Handicapping Damages: 3 Steps To Quick Settlement" Written for  INSURANCE CLAIMS PROFESSIONALS.     More Stories Phoenix New Times Online: Snake Killer   Kiplinger's Personal Finance Magazine - What If the Company Won't Pay? - June 1999   insure.com - will pay $238 million for fraud   STATE FARM INFORMATION PAGE-NOT ASSOCIATED WITH INSURANCE IN ANY WAY-JUST REPORTING ABOUT THEM   State Farm Settles Bad Faith Claim - Tampa 2/01   Robert William Foss vs. Mutual Automobile Insurance Company   State Farm Mutual Automobile Insurance Co. v. Cook   Kiplinger's Personal Finance - Good as New? - January 2000   insure.com - Texas auto insurance - settles Texas uninsured motorist class action suit   Pulliam State Farm's Coverage Fraud Exposed by Former Litigation Team Member Storm victims find less than a good neighbor (12/27/1998) Minnesota   State Farm being sued over medical examiner   insure.com - seeks to leave New Jersey in 2003, leaving 800,000 shopping for coverage   Fire of 1994   WYOMING   How nearly lost its license to sell insurance in Florida   Insurance News Network -      State Farm denied by U.S. Supreme Court   State Farm hit with $150 million penalty in Alaska lawsuit_(Life Insurance)   State Farm Settles Texas Betterment Suit for $3.1 Million   State Farm Loses On Attempt To Block Disclosure Of Insurance Redlining Data   State Farm the Focus of News Show Investigation   Illinois Appellate Court Affirms Aftermarket Part Decision   Legal Beat: Article 21.55: Reason Prevails   Amy Zuniga's Declaration   State Farm Loses On Attempt To Block Disclosure Of Insurance Redlining Data   Another BAD FAITH CASE AGAINST JURY AWARDS $3.6 MILLION IN HOME FIRE AGAINST Starke County Circuit Court, Knox, Indiana  Mills v. Fire and Casualty Case No. 75C01-9210-CP-274 Plaintiff's Attorneys: Timothy F. Kelly & Karl K. Vanzo, Law Firm of Timothy F. Kelly & Associates, Munster, Indiana An Indiana couple won a $3.6 million verdict against Insurance Company which refused to pay their claim after their home burned down. The couple's original claim was for $145,000.  They fully cooperated with the police and even passed polygraph tests. While they were cleared as suspects in the blaze and were never charged with any crime, still refused to pay for the fire loss.  After a seven-day trial, the Insureds were awarded $145,212 for their home and personal belongings, and in addition, was ordered to pay $500,000 for showing bad faith and $3,000,000 in punitive damages. Also see this link: Kiplinger's Personal Finance Magazine - What If the Company Won't Pay? - June 1999     AVERY v.   Avery v. Illinois Appellate Court decision   746 N.E.2d 1242 loses NON-OEM AUTO PARTS CASE      "The consumer-fraud counts of the complaint were resolved in a bench      trial. In its written judgment, the trial court found that      misrepresented, concealed, suppressed, or omitted material facts      concerning the non-OEM crash parts with the intent that its policyholders      rely upon these deceptions in violation of the Act." Read the judge's opinion on 's violations of the Illinois Consumer Fraud and Deceptive Business Practices Act in full. Click link below for full details! insure.com - auto insurance - auto-parts trial documents Read the court documents online- the ones that convinced the jury about the deception by The Good Neighbor! insure.com - auto insurance - auto-parts trial documents   The Truth Behind Avery v.   Lieff Cabraser: Imitation Parts Class Action   Lieff Cabraser: jury verdict   State Farm Auto Parts Litigation - Class Action Complaint.   Insurance industry spokespersons are threatening higher premiums based on the court decision handed down in Marion, Illinois- click below to read about the fallacy in their argument. Higher auto premiums because of verdict?   Beware of Imitation Parts!   press release about the non oem parts case: .com | About Us   What happens when your insurer "totals" you car? Click below! insure.com - Inside the insurance auto-auction pipeline   Allstate, GEICO, and sued for $100 million   Total warfare: What to do when your auto insurer totals your car   Collision Repair Consumer Information Center   Judge orders to pay additional $730 million in damages       Property & Casualty: FIRE & WATER DAMAGE CLAIMS Not every contractor or home builder understands the dynamics of disaster restoration. Be very careful who you hire to restore your home. Once the restoration is done and there are lingering restoration problems, such as smoke and fire odors or untreated water damage - resulting in mold - your problems will continue forever or until you gut everything and begin again. Hire a certified contractor to restore your fire or flood damaged home Bourhis, Wolfson and Schlichtmann: Disaster Insurance Claims Tips for Business and Homeowner Claimants The Association of Specialists in Cleaning and Restoration -National Institute of Disater Restoration The Association of Specialists in Cleaning and Restoration - National Institute of Disater Restoration Guidelines for Fire and Smoke Damage Repair The Association of Specialists in Cleaning and Restoration - Information for Consumers Smartmoney.com: Real Estate: 10 Things Your Contractor Won't Tell You BEWARE of insurance 'friendly" contractors. A special note on insurance company  "referred" contractors.  Many insurance companies keep lists of preferred vendors/contractors. These contractors compete for insurance company referrals; they DEPEND on these referrals for a good part of their business. In order to get these referrals, the contractor may keep his repair estimates low. An insurance company referred contractor may be working to stay in the insurance carrier's good graces but he still must get enough money to do the job and get the maximum dollars for himself. If the insurance company authorized dollars are insufficient to repair the property - the contractor WILL NOT PAY THE DIFFERENCE  - YOU WILL! If it comes down to a question of principles vs money - money always wins. G et more than one repair estimate and make sure the contractor works for YOU and your best interests - not those of the insurer. Make certain that the insurance adjuster gives you a complete estimate or scope of repairs UP FRONT, BEFORE REPAIRS BEGIN and that the contractor's estimate of repairs matches the adjusters. Comare the amount that the insuraer will pay and what the contractor will charge.  Do not be fooled- you have a right to an estimate from the contractor and a scope from the adjuster.  Beware of secret "deals" between the contractor and the insurer. Some insurance adjusters will tell the contractor that they will pay only $XXX  dollars for a certain procedure. Unbeknownst to you, the homeowner, the contractor agrees in principle with the insurer to do the work at a cut rate and then- without your knowledge - charges a greater amount anyway-leaving you to pay the difference or this may be accomplished by the contractor "burying" the extra cost in the final billing to you.  There is no such thing as a 'burial" - someone has to pay and its always the policyholder. GET ANY AGREEMENTS of price reduction between contractor and insurer, IN WRITING and KNOW to ask the question about reduced compensation to any contractor working on your home or contents. Use extreme caution about hiring the insurance company's referred contractors. Insist that the adjuster and the contractor give you their estimates of damage. - BEFORE YOU LET ANY WORK BEGIN. As the policyholder and homeowner, you have every right to know what work will be performed at your home, what kinds of materials will be used to replace the damaged structure and how much it will cost.  I f your home is older, be aware of asbestos potential in floor or ceiling tiles, insulation, siding and more. Water and heat from fire damage may affect the integrity of the materials- see this link to learn how adjusters should handle this:  Claims Magazine December Top story - Protecting Both Adjusters and Insureds Asbestos Awareness Training Be aware of water damage problems after a fire, flood or hurricane - be sure that your contractor understands how important water damage remediation is to the health and safety of yourself and your family. Do not let your insurance company adjuster tell you that total remediation of a fire or water loss claim  is unnecessary! Insurance Consumer's Battle Manual     insure.com - Insurance adjusters rewarded for shrinking claims checks   Water, fire, smoke, or mold damage? You need a certified restorer!   insure.com - Home insurance basics   Understanding The Claims Adjuster   Understanding the Enemy   Insurance Coverage for Mold-Related Construction Defects   Actual Cash Value v. Replacement Cost Coverage   Claims Magazine August 2000 ACV Payments, Overhead & Profit SALESIN v. FIRE & CASUALTY CO.   The Association of Specialists in Cleaning and Restoration - Information for Consumers-Fire Tips   Claims Magazine August 2000 water damage   Claims Magazine August 2000 MOLD   Rainmaker - Handwerker Construction BALLARD V. FARMERS INSURANCE  $32 Million Award What can happen to your home if your insurer lowballs your property damage claim? You may wind up with an unsaleable home, structurally damaged or contaminated with MOLD or FIRE ODORS, which can cause various ILLNESSES for humans and pets, and destroys or compromises the integrity of structural materials and building contents (personal belongings).  Is Indoor Mold Contamination a Threat to Health? Airborne Fungal Glossary The Ballard Verdict sends an important message to all insurers.  INSURERS MUST STOP lowballing claims to save the company money or enhance the adjuster's employment record. Why are insurers insistent on saving a few dollars on fire and water damage claims when there is ample policy coverage?? This is not rocket science! Insurers and their adjusters should read this article:  Claims Magazine August 2000 Wringing Out Extra Costs  From Water Damage Claims i nsure.com - Insurance adjusters rewarded for shrinking claims checks  Judge Bohling - Campbell v. (1998)   Campbell Opinion.pdf " The record contains extensive evidence that for approximately two decades, has disregarded well-accepted industry rules by turning its claims-adjusting process into a profit center, to the point of giving its adjusters specific numerical targets with regard to average pay outs per claim. Meeting these targets leads to better pay and promotional prospects; missing them leads to criticism, retarded prospects at the company and, ultimately a threat to one's continued employment. " "The Court has already found that has carried out a persistent scheme of wrongful conduct.  It appear to have been extremely profitable, as the Campbells' experts on the insurance industry testified, and as various examples of the scheme in practice strongly support.  Further, despite testimony from witnesses that the improper payout goals at the core of the scheme was assertedly 'obsoleted' in 1992 (and again in 1994), the Campbells presented ample evidence that this incentive system (including its improper goals) - the engine that pressures adjusters to wrongfully deny benefits to consumers on a wide range of claims - remains in operation today.  Only the documentation has changed, for appearances sake: as the Campbells proved with internal company documents and through testimony of knowledgeable witnesses. [T]he scheme is now carried out verbally, to avoid the creation of documents that might be damaging to the company in litigation." When a loss is covered by the insured's policy,  insurers should pay to dry out the structure, clean it up and replace , not hide, irreparably water damaged materials. Covering over fire and water damage can case lasting odors and promote mold growth.  Saving money for the insurance company by lowballing or denying a legitimate and covered loss, is BAD FAITH and poor business practice and destroys lives of faithful policyholders.   EPA Indoor Air Quality Web Site - Mold Links and General Information Page   Is Indoor Mold Contamination a Threat to Health?   Farmers Insurance must cough up $32 million in Texas toxic mold verdict   MoldUpdate.com An Insurance Industry Site addressing mold claims Insurers Blanch at Mold Claims   insure.com - insurance in California - California's landmark bill would regulate toxic mold   The Mold Source   New York City Department of Health - Environmental & Occupational Disease Epidemiology - Guidelines on Assessment and Remediation of Fungi in Indoor Environments   MOLD in Buildings   California Mould Claim   Indoor Environmental Law   The World of Fungi   FEMA: Floods Cause a Hazardous Potential for Toxic Mold THE PUBLIC ADJUSTER OPTION The only way to fight insurance company denial of a legitimate claim is to educate yourself about their practices and procedures. If you are a victim of fire or other disaster you may need to consult with an attorney or other knowledgeable representative to help you through the maze of the insurance claims process. Please follow the links to get the information you may need someday when dealing with an insurance company.  DON'T  GET BURNED! Read the fine print in your policy BEFORE you buy it and when you are involved in a loss, have an attorney or other knowledgeable  source check your contractor's paperwork, estimates and references BEFORE YOU SIGN. Remember that the insurance company adjuster works for the insurance company -not for you! You  may want to consider  contacting  a REPUTABLE Public Adjuster immediately following a major loss. BUT, make sure that the public adjuster only represents policyholders and NOT the insurance companies. For more information about public adjusters click on the links below: What Is A Public Adjuster   Public Adjusters USA Home Page   Appraisal Services   Rainmaker - Handwerker Construction   Welcome to Insurance Recovery International, Inc.   NAPIA - National Association of Public Insurance Adjusters   Why hire a Public Adjuster   Insurance News Network - Public claims adjusters can level the playing field for you   I t is very troubling that policyholders should have to hire outside help when dealing with a legitimate claim. Public adjusters are not cheap - the few I have interviewed charge a minimum of 10% of the total claim - so,  if your property loss was 150,000 - the public adjuster charges $15,000. That money comes out of your pocket.  However if your claim is targeted by your insurer as a way to save the company some money,  you may lose more than the investment in a public adjuster. It seems that policyholders need advocates... someone to protect their rights in claim settlements. You may want to consider hiring an attorney at once-at the outset of you claim. Yes, it will cost you some money but if the insurance company shorts your claim or denies it outright- you will lose thousands and thousands. IN CASE OF A DISPUTE Know the terms of your policy in the event you cannot get the claim settled. In many states you cannot sue the insurance carrier until you follow the procedures outlined in your policy. Insurance News Network -  Unfair Claims Settlement Practices Act    Mikes musings and other insurance information   Allstate Insurance and discovery abuses     MORE LINKS     Insurance Bad Faith InsuranceJournal.com LII: State Statutes by Topic Allstate Insurance -a comprehensive site Screwed by insurance.com - THE place to find the truth about insurance and insurance companies. Insurance News Network  Our Allstate Story   Insurance Corner Consumer Information FindLaw - Your Online Legal Resource LII: Law about...Insurance   Property and Casualty .com: Digital Marketplace for the risk management industry   THE REVIEW   Dealing with a disaster    Insurance Bad Faith   Re: It's not insurance bad faith - it's racketeering and extortion - read below   Litigation Crash Course   Insurance Corner Consumer Information Farmers Insurance Information Page-Not associated with Farmers Insurance   State Farm Agents Who Care, policyowners, litigation, insurance insure.com - Insurers don't want to "suck" on the Web   Welcome To Ina De Long Insurance Consulting   Northwestern Mutual Life Complaints - Home Mealey Publications - The Litigation Resource   Debunking The Myths of Insurance Company Financial Ratings   The Claims Process   Public Adjusters USA Home Page   Allstate or Allsnake 2000 - Entrance to Free Insurance Page   WashLaw WEB - Insurance Law   BadFaithHelp   INSURANCE LAW: LawResearch   Allstate Insurance Sucks   Home Page AllState Nightmare   Williams Law Office   Allstate Insurance Cool Links   Welcome to MyPropertyClaim.com!   State Farm Sucks - bank, car, homeowners, life and business insurance news   "FBIC Links Directory" Consumers can sue health insurers for racketeering    Allstate Insurance Ethics Complaint   This web site does not intend to minimize insurance fraud perpetrated by dishonest people who cheat insurance companies by filing fraudulent or padded claims. Insurance fraud is immoral, illegal and costs us all big bucks.  Insurance Fraud, however happens on both sides - not only by policyholders against the insurer- but also by the insurer against policyholders.    There is a heavy focus on insurance fraud perpetrated by the public at large and little or no focus on the insurance company fraud against the policyholders and /or the insurers efforts to minimize  losses by shorting or denying and delaying a LEGITIMATE claim settlement.  People who experience a major disaster such as fire, flood, tornadoes, hurricanes, earthquakes only want one thing: the benefits promised by our insurance policies. We pay our premiums for years and years - then suddenly DISASTER strikes!  We assume that our insurance policies will help us to recover our losses and get our lives back to normal. In many cases, this is what happens. But in a significant and apparently growing number of cases, the insurance carriers stonewall the claims process, leaving the victims of disaster to fend for themselves.  There are few laws protecting consumers from unscrupulous practices by insurance carriers. If a consumer commits a fraud against an insurance company he can be prosecuted to the fullest extent of the law. When an insurance carrier denies or lowballs LEGITIMATE claims,  the policyholder must spend thousands of dollars in legal, appraisal or arbitration fees to obtain what should have been paid by virtue of his policy.     The Allstate Abuse SiteRing This site owned by k9crew@sprintmail.com SiteRing by Bravenet.com SiteRing b   Remember, one of our most basic freedoms is the Freedom of Speech, without which, this web site could not exist.  

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