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Delta Dental Insurance Company Home Page
Delta
Dental Insurance Company and its affiliates provide dental
insurance to nearly one million enrollees in 10 states.
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CDA Article - A Consumer's Guide to Dental Insurance
Selecting And Using Dental Benefits : A Consumer's Guide To Dental
Insurance
It's Important To Put Your Money Where Your Mouth Is
When most people think about health insurance, they think
first about covering costs of treatment for serious medical conditions
or accidents. That's a natural thing to do. But there's another type of
insurance that's equally important to your well being--dental insurance.
Because dental disease is so common, being protected by dental insurance
and using it wisely are essential safeguards for you and your family.
There's A World Of Difference Between Medical And Dental
Disease...
Unlike medical disease, which can be both unpredictable
and catastrophic, most dental ailments are preventable. Preventive care,
including regular checkups and cleanings, is the key to maintaining your
oral health. With regular visits to the dentist, problems can be diagnosed
early and treated without extensive testing or elaborate and expensive
procedures. That keeps the costs of dental care much lower than those
of medical care. In fact, total spending for dental care is decreasing.
In 1970, it made up 6.3 percent of total health care expenditures. But
in 1991, dental care's share of health care spending was only 4.9 percent.
...And Between Medical And Dental Benefits
Medical insurance is designed primarily to cover
the costs of diagnosing, treating and curing serious illnesses. This process
may involve a primary care physician and multiple specialists, a variety
of tests performed by doctors and laboratories, multiple procedures and
masses of medications. Depending on the health, age and attitudes of people
in the medical coverage group, costs can fluctuate widely.
Dental insurance works differently. Most dental coverage
is designed to ensure that the patient receives regular preventive
care. High quality dental care rarely requires the complex, multiple resources
often required by medical care. A thorough examination by the dentist
and a set of x-rays are all it usually takes to diagnose a problem. By
and large, dental care is provided by a general practitioner, although
some cases may require the services of a dental specialist. Because most
dental disease is preventable, dental benefits plans are structured to
encourage patients to get the regular, routine care so vital to preventing
and diagnosing the onset of serious disease.
In fact, most dental benefits plans require patients to
assume a greater portion of the costs for treatment of dental disease
than for preventive procedures. By placing an emphasis on prevention,
and by covering regular teeth cleaning and check-ups, Americans saved
nearly $100 billion in dental care costs during the 1980s.
Dental Insurance Is Helping Keep America Healthy
The availability of dental insurance is the single
greatest factor in helping you get the dental care you need. More than
48 percent of all Americans--113 million of us--are covered by privately
financed dental insurance plans. This compares with just 12 million people
who had such coverage in 1970. As a result of increased access to regular
care and the widespread use of preventive measures, the incidence of dental
decay has dropped sharply. Half of today's school children never have
had a cavity.
Different Plans for Different Needs--Know the Differences
Consumers can choose from an assortment of dental
benefits plans that accommodate a variety of needs and expectations. The
following factors differentiate one plan from another:
1. the type of third party responsible for funding and
administration of the plan;
2. the alternatives offered for selecting a dentist;
3. the structure used to compensate the dentist for services
provided; and
4. the method by which benefits and payments are calculated.
Understanding these differences is essential to making
an informed decision when selecting a plan and using the benefits.
1. Third Parties
Regardless of the dental benefits plan, there are
usually three parties involved: you, the patient; the dentist providing
care; and a third party with whom you or your employer contracts for coverage.
If your options include a plan funded by your employer, you may have an
administrator responsible for processing and payment of claims. The primary
responsibility of the third party is to provide the financial foundation
for your dental benefits plan. There are three types of third parties.
Dental Service Corporations. These not-for-profit
organizations negotiate and administer contracts for dental care to individuals
or specific groups of patients. Delta Dental Plan and Blue Cross/Blue
Shield Plans are examples of this third party type.
Insurance Carriers. These for-profit companies underwrite
the financial risk of, and process payment claims for, dental services.
Carriers contract with individuals or patient groups to offer a variety
of dental benefits packages, often including both fee-for-service and
managed care plans.
Self-Funded Insurers. These companies use their
own funds to underwrite the expense of providing dental care to their
employees. The company pays for the dental costs of its employees, usually
with limitations on services and fixed-dollar allocations.
2. Choosing a Dentist
Dental benefits plans can be categorized by the options
offered for selecting a dentist. Some plans allow you the freedom to choose
your own dentist, while others, in exchange for lower rates, limit your
choice. These two alternatives are called open and closed panel plans.
Open Panel. This type of dental benefits plan allows
covered patients to receive care from any dentist and allows any dentist
to participate. Any dentist may accept or refuse to treat patients enrolled
in the plan. Open panel plans often are described as freedom of choice
plans.
Closed Panel. This type of plan allows covered patients
to receive care only from dentists who have signed a contract of participation
with the third party. The third party contracts with a certain percentage
of dentists within a particular geographic area. There are two types of
closed panel plans.
Preferred Provider Organization (PPO) - This
plan allows a particular group of patients to receive dental care from
a defined panel of dentists. The participating dentist agrees to charge
less than usual fees to this specific patient base, providing savings
for the plan purchaser. If the patient chooses to see a dentist who is
not designated as a "preferred provider," that patient may be required
to pay a greater share of the fee-for-service.
Exclusive Provider Organization (EPO) - This
closed panel plan allows a particular group of patients to receive dental
care only from participating dentists. Although there may be some exceptions
for emergency and out-of-area care, if a patient decides to see a dentist
which is not listed on the EPO panel, charges for service will not be
covered by the plan. Because participating dentists are required to offer
substantial fee reductions, many dentists elect not to participate in
EPO-type plans. Under some benefits plans, participating dentists may
be salaried employees of the EPO. An EPO contracts with a limited number
of practitioners within a geographic area. Access to necessary specialized
care can be restricted. The EPO also may limit the amount of services
that a patient can receive in a given calendar year.
3. Paying The Dentist
When choosing a benefits plan, it is important to
know who pays what to whom. Dental plans can be categorized into three
types based on the compensation and treatment provided.
Indemnity Plans. This type of plan pays the dentist
on a traditional fee-for-service basis. A monthly premium is paid by the
patient and/or the employer to an insurance carrier, which directly reimburses
the dentist for the services provided. Insurance companies usually pay
between 50 percent and 80 percent of the dentist's fee for covered services;
the remaining 20 percent to 50 percent is paid by the patient. These plans
often have a pre-determined deductible, a dollar amount which varies from
plan to plan, that the patient must pay before the insurance carrier will
begin paying for care. Indemnity plans also can limit the amount of services
covered within a given year and pay the dentist based on a variety of
fee schedules.
Capitation Plans. This type of plan provides comprehensive
dental care to enrolled patients through designated provider dentists.
A Dental Health Maintenance Organization (DHMO) is a common example of
a capitation plan. The dentist is paid on a per capita (per head) basis
rather than for actual treatment provided. Participating dentists receive
a fixed monthly fee based on the number of patients assigned to the office.
In addition to premiums, patient co-payments may be required for each
visit.
Direct Reimbursement Plans. Under this self-funded
plan, an employer or company sponsor pays for dental care with its own
funds, rather than paying premiums to an insurance carrier or third party.
The patient pays the dentist directly and, once furnished with a receipt
showing payment and services received, the employer reimburses the employee
a fixed percentage of the dental care costs. The plan may limit the amount
of dollars an employee can spend on dental care within a given year, but
often places no limit on services provided. Patients can select a dentist
of their choice and, in conjunction with the dentists, can play an active
role in planning the treatment most appropriate and affordable to ensure
optimum oral health.
4. Calculating Payments
A clear understanding of the methods used to calculate
benefits and payments will allow you to compare and evaluate the purchasing
power of different plans. The following are four common payment schedules.
Capitation (per capita). This fee schedule is used
by plans structured to provide a predefined level of benefits. Because
dental care needs vary by individual, it is critical to have a thorough
understanding of the level or range of services "defined" or covered by
the plan. Under this fee schedule, the patient is responsible to pay for
treatment not covered within the scope of the plan. In some cases, the
allocated payment a dentist receives from the benefits plan, including
patient co-payments, is less than the actual cost of providing care. Patients
often settle for less-than-optimal treatment alternatives or postpone
necessary services when their co-payments do not cover all possible options.
Table of Schedule of Allowances. Plans using this
form of benefits calculation establish a maximum dollar limit for each
covered procedure, regardless of the fee charged by the dentist. If you
select a plan that uses this type of table or schedule, ask how often
the table is adjusted for inflation or for changes in accepted dental
procedures. In these plans, the difference between the allowed charge
and the dentist's fee is paid directly by the patient.
Patients should understand that contracted fee reductions
listed in some plan allowance schedules can significantly diminish the
level and quality of care delivered. Contracted rates are based on the
size of the patient population and projections of the amount and type
of treatment performed within a given time frame. Since cost control drives
this payment approach, your ability to choose your dentist or see a specialist
may be limited.
Direct Reimbursement. In this self-funded plan,
the patient pays the doctor for services. The employer or plan sponsor
reimburses the employee for a predetermined percentage of all costs. Under
this fee schedule, the employee has an incentive to work with the dentist
to plan healthy and economical solutions.
Usual, Customary & Reasonable (UCR). Most indemnity
(traditional fee-for-service) plans use this payment schedule. It allows
patients to select their own dentist. The UCR schedule pays benefits based
on a fixed percentage of the lesser of the dentist's fee or the fee determined
by the insurance carrier to be "usual," "customary" or "reasonable" for
the service in the community in which the service was delivered. Wide
fluctuations in UCR fees between communities have made this payment system
highly controversial. Because many insurance carriers set the UCR percentage
too low in comparison to the area's usual professional fees, patients
may wind up paying more out-of-pocket. Most payments are made directly
to the dentist, but in some instances they are made to the beneficiary.
Dental Plans Do Have Their Limitations
Today's health insurance, including your dental
plan, is designed to help you get the care you need at a reasonable cost.
Because each person's oral health is different, costs can vary widely.
To control dental treatment costs, most plans will limit the amount of
care you can receive in a given year. This is done by placing a dollar
"cap" or limit on the amount of benefits you can receive, or by restricting
the number or type of services that are covered. Some plans may totally
exclude certain services or treatment to lower costs. Know specifically
what services your plan covers and excludes.
There are, however, certain limitations and exclusions
in most dental benefits plans that are designed to keep dentistry's costs
from going up without penalizing the patient. All plans exclude experimental
procedures and services not performed by or under the supervision of a
dentist, but there may be some less obvious exclusions. Sometimes dental
coverage and health insurance may overlap. Read and understand the conditions
of your dental plan. Exclusions in your dental plan may be covered by
your medical insurance.
The California Dental Association encourages consumers
to choose plans that impose dollar or service limitations, rather than
those that exclude categories of service. By doing so, you can receive
the care that's best for you and actively participate with the dentist
in the development of treatment plans that give the most and highest quality
care.
To help you stretch each dental benefit dollar, most plans
provide patients and purchasers with special administrative services.
Find out if your plan provides the following mechanisms to help you budget,
analyze and dispute, if necessary, the costs of your dental care.
Predetermination of Costs. Some plans encourage
you or your dentist to submit a treatment proposal to the plan administrator
before receiving treatment. After review, the plan administrator may determine:
the patient's eligibility; the eligibility period; services covered; the
patient's required co-payment; and the maximum limitation. Some plans
require predetermination for treatment exceeding a specified dollar amount.
This process is also known as preauthorization, precertification, pretreatment
review or prior authorization.
Although your dental benefits plan may not be bound to
predetermined costs, this mechanism can help you and your dentist plan
and budget a treatment plan appropriate to your oral health needs.
Annual Benefits Limitations. To help contain costs,
your plan may limit your benefits by number of procedures and/or dollar
amount in a given year. In most cases, particularly if you've been getting
regular preventive care, these limitations allow for adequate coverage.
By knowing in advance what and how much your plan allows, you and your
dentist can plan treatment that will minimize your out-of-pocket expenses
while maximizing compensation offered by your benefits plan.
Peer Review for Dispute Resolution. Many plans provide
a peer review mechanism through which disputes between third parties,
patients and dentists can be resolved, eliminating many costly court cases.
Peer review is established to ensure fairness, individual case consideration
and a thorough examination of records, treatment procedures and results.
Most disputes can be resolved satisfactorily for all parties.
Premium Adjustments and Reevaluations. Patients
and plan purchasers should insist on regular reviews of premium levels
to ensure that UCR or Table of Allowances payment schedules are equitable.
This analysis can help optimize your benefit levels, ensuring that every
dollar you spend is used wisely.
Coordination of Benefits. If you are covered under
two dental benefits plans, notify the administrator or carrier of your
primary plan about your dual coverage status. Plan benefits coordination
can help protect your rights and maximize your entitled benefits. In some
cases you may be assured full coverage where plan benefits overlap, and
receive a benefit from one plan where the other plan lists an exclusion.
Eight Things To Consider When Choosing Your Dental Plan
What looks like a bargain today may not be a good
buy in the long run. While your out-of-pocket costs are, of course, an
important part of your decision-making process when choosing a dental
plan, they are not the only criteria to use when evaluating your options.
Your primary focus should be to determine whether the coverage will satisfy
your dental care needs. Consider the following:
1. Does the plan give you the freedom to choose your
own dentist or are you restricted to a panel of dentists selected by the
insurance company? If you have a family dentist with whom you are
satisfied, consider the effects changing dentists will have on the quality
or quantity of care you receive. Because regular visits to the dentist
reduce the likelihood of developing serious dental disease, it's best
to have and maintain an established relationship with a dentist you trust.
2. Who controls treatment decisions--you and your dentist
or the dental plan? Many plans require dentists to follow treatment
plans that rely on a Least Expensive Alternative Treatment (LEAT) approach.
If there are multiple treatment options for a specific condition, the
plan will pay for the less expensive treatment option. If you choose a
treatment option that may better suit your individual needs and your long-term
oral health, you will be responsible for paying the difference in costs.
It's important to know who makes the treatment decisions under your plan.
These cost control measures may have an impact on the quality of care
you'll receive.
3. Does the plan cover diagnostic, preventive and emergency
services? If so, to what extent? Most dental plans provide coverage
for selected diagnostic services, preventive care and emergency treatment
that are basic for maintaining good oral health. But the extent or frequency
of the services covered by some plans may be limited. Depending upon your
individual oral health needs, you may be required to pay the dentist directly
for a portion of this basic care. Find out how much treatment is allowed
in any given year without cost to you, and how much you will have to pay
for yourself.
Every dental care plan is different. It's your responsibility
to be informed about what your specific plan will cover. As a basis of
comparison, the following services should be covered in full, with no
deductible or patient co-payment:
Initial Oral Examination --once per dentist
Recall Examinations --twice per year
Complete x-ray survey --once every three years
Cavity-detecting bite-wing x-rays --once per year
Prophylaxis or teeth cleaning --twice per year
Topical Fluoride treatment --twice per year
Sealants --for those under age 18
4. What routine corrective treatment is covered by the
dental plan? What share of the costs will be yours? While preventive
care lessens the risk of serious dental disease, additional treatment
may be required to ensure optimal health. A broad range of treatment can
be defined as routine. Most plans cover 70 percent to 80 percent of such
treatment. Patients are responsible for the remaining costs. Examples
of routine care include:
Restorative care - amalgam and composite resin fillings
and stainless steel crowns on primary teeth
Endodontics - treatment of root canals and removal
of tooth nerves
Oral Surgery - tooth removal (not including bony
impaction) and minor surgical procedures such as tissue biopsy and drainage
of minor oral infections.
Periodontics - treatment of uncomplicated periodontal
disease including scaling, root planning and management of acute infections
or lesions
Prosthodontics --repair and/or relining or reseating
of existing dentures and bridges.
Understand what routine dental care is covered by the plan,
and what percentage of the costs will come our of your pocket.
5. What major dental care is covered by the plan? What
percentage of these costs will you be required to pay? Since dental
benefits encourage you to get preventive care, which often eliminates
the need for major dental work, most plans are not generous when it comes
to paying for major dental work, most plans cover less than 50 percent
of the cost of major treatment. Most plans limit the benefits--both in
number of procedures and dollar amount--that are covered in a given year.
Be aware of these restrictions when choosing your plan and as you and
your dentist develop treatment best suited for you. Major dental care
includes:
Restorative care --gold restorations and individual
crowns
Oral Surgery --removal of impacted teeth and complex
oral surgery procedures.
Periodontics --treatment of complicated periodontal
disease requiring surgery involving bones, underlying tissues or bone
grafts.
Orthodontics --treatment including retainers, braces
and/or diagnostic materials.
Dental Implants --either surgical placement or restoration
Prosthodontics --fixed bridges, partial dentures
and removable or fixed dentures.
6. Will the plan allow referrals to specialists? Will
my dentist and I be able to choose the specialist? Some plans limit
referrals to specialists. Your dentist may be required to refer you to
a limited selection of specialists who have contracted with the plan's
third party. You also may be required to get permission from the plan
administrator before being referred to a specialist. If you choose
a plan with these limitations, make sure qualified specialists are available
in your area. Look for a plan with a broad selection of different types
of specialists. If you have children, you may prefer a plan that allows
a pediatric dentist to be your child's primary care dentist. Since specialized
treatment is generally more costly than routine care, some plans discourage
the use of specialists. While many general practitioners are qualified
to perform some specialized services, complex procedures often require
the skills of a dentist with special training. Discuss the options with
your dentist before deciding who is best qualified to deliver treatment.
7. Can you see the dentist when you need to, and schedule
appointment times convenient for you? Dentists participating in closed
panel or capitation plans may have select hours to see plan patients.
They may schedule appointments for these patients on given days, or at
specified hours of the day, restricting your access. Some dentist's fees
for seeing you on weekends or during emergencies are high than those the
plan allows. You may be required to pay additional costs yourself. If
you select these types of plans, have a clear understanding of your dentist's
policies as well as the plan's dentist-to-patient ratio. It's the best
way to ensure your access to care is not unduly restricted and that you
are not surprised by higher fees the plan does not cover.
8. Will the plan provide benefits to patients who may
also be covered by another dental plan? It is not unusual to be eligible
for dual benefits. You may be covered under your company's plan as well
as under that of your spouse's employer. In analyzing your options, make
sure to look for a plan that allows coordination of benefits.
You should be entitled to either 100 percent coverage or
some form of premium credit. By coordinating benefits, you can eliminate
being penalized or denied coverage when the two plans have conflicting
exclusions.
Getting The Best And Most From Your Plan
To take full advantage of your dental benefits plan, visit
the dentist regularly and get the preventive care that will keep your
mouth healthy. Follow the treatment plan you and your dentist have developed.
Do your dental homework--brush and floss regularly and maintain a regular
schedule of oral examinations and teeth cleanings.
Should you need treatment for particular conditions, follow
the procedure for predetermination required by your plan. Find out what
your insurance will cover. Feel free to discuss a payment plan with your
dentist for your portion of the treatment costs.
Making An Informed Choice
The law mandates that consumers with dental coverage
receive a fully detailed patient information handbook--a Description of
Benefits--that clearly outlines coverage, limitations and exclusions.
Before selecting a plan that best suits your needs, ask your carrier or
company benefits coordinator for a copy of the benefits handbook. If you
have questions about coverage, exclusions, calculation of benefits or
payment of benefits, ask before making your plan selection. Find out which
plans your dentist participates in and why. That's the best way for you
to get care from the dentist of your choice, and still take advantage
of the costs savings due to you.
Selecting an insurance program wisely isn't simple. But
having the facts to make an informed decision can make a difference. No
plan is perfect; each has its advantages and limitations. Read the fine
print. And by all means ask questions. The more you know about dental
benefits, the better equipped you will be to select the best coverage
for your dental health.
The California Dental Association (CDA) presents this information
in the public interest. The information provided should not be construed
as either an endorsement or recommendation by CDA. While this brochure
attempts to be comprehensive, there may be questions that it has not answered
fully. Consult your insurance carrier, insurance broker or company benefits
coordinator for complete information.
CALIFORNIA DENTAL ASSOCIATION
We Like To See You Smile
P.O. Box 13749, Sacramento, CA 95853-4749
Copyright © 1995-2002 California Dental Association.
All Rights Reserved.
April 25, 2000
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Plan | Co-Pay Reimbursement
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When you become eligible to enroll in Harvard benefits, you’ll
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containing the forms you’ll need to complete. If you
do not receive these materials, please contact BSG.
You must elect to participate within 30 days of your employment
(or notification of eligibility if later). Otherwise, you
may enroll during the annual fall open enrollment or if you
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Once you are eligible for benefits, you must actively enroll
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You may enroll at any time, in the following plan:
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Reserve Dental Insurance:
TRICARE
DENTAL PROGRAM
Background
Sec 711 of the National Defense Authorization Act for FY2000
authorized the addition of Selected Reserve and Individual Ready Reserve members
and their respective family members as part of the TRICARE Dental Program (TDP)
population base. With the recompete of the TRICARE Family Member Dental Plan (TFMDP)
contract, the Department has taken the opportunity to include these new
populations to address the longstanding issues associated with the TFMDP, and to
mitigate the problems associated with the TRICARE Selected Reserve Dental
Program (TSRDP).
The TDP was awarded to United Concordia Companies, Inc., on
April 14, 2000 for the base period and five, one-year option periods. The TDP
offers a comprehensive, affordable and portable dental program that provides a
uniform benefit for over three (3) million eligible military members and
families worldwide.
The TDP replaces the TFMDP and TSRDP, and begins dental coverage
on February 1, 2001.
Eligibility
To be eligible for the TDP, an individual must be one of the
following:
A family member of an active duty Uniformed Service
individual, Selected Reserve or Individual Ready Reserve (IRR). This
includes children under the age of twenty-one (21) or, children up to age
twenty-three (23) if enrolled full time in an accredited college or
university. Children disabled prior to age twenty-one (21) or prior to age
twenty-three (23), if full-time student, are eligible as long as the
disability continues.
A member of the Selected Reserve or IRR.
A sponsor must have at least twelve (12) months remaining on
his/her service commitment with the parent Service. This service commitment
will be based on the time remaining in any single status or in any
uninterrupted combination of active duty, Selected Reserve or IRR status.
Family member (s) of a Reservist ordered to active duty for
more than thirty (30) days, but less than twelve (12) months (other than
training) in support of certain specific contingency operations.
Enrollment
Enrollment is voluntary, continuous and portable worldwide.
Enrollment requires at least a twelve (12) month service commitment (active
duty, reserve or combination of the two). The contractor will validate the
intent of the service members who intend to continue their service commitment
with their parent Service for at least twelve (12) months, when the Defense
Enrollment Eligibility Reporting System (DEERS) indicates they have less than
twelve (12) months remaining. Beneficiaries enrolled in the TFMDP and TSRDP when
TDP coverage begins, must complete their respective two (2) and one (1) year
enrollment periods established under those superseded plans except if one of the
conditions for valid disenrollment applies. Members who live in CONUS (within
the Continental U.S.) and who are transferred to OCONUS (outside the Continental
U.S.) do not have to re-enroll in the TDP – enrollment is continuous.
All eligible family members of a sponsor must be enrolled if any
one of them is enrolled. Exceptions to this enrollment requirement include: 1)
children ages one (1) to three (3) may be voluntarily enrolled and, 2) a sponsor
may elect to enroll only those eligible family members residing in one location
when the member has eligible family members residing in two (2) or more
geographically separate locations. Eligibility for the TDP is continuous in
situations where the sponsor or member changes status between any of the
eligible categories and there is no break in service or transfer to a
non-eligible status.
The contractor will perform the enrollment function utilizing
its "best business practices" for enrollment. This will allow
"real-time" enrollment interface between the contractor and DEERS.
The
contractor will also make changes in enrollment, handle disenrollment and
changes of address, and notify the sponsor of all enrollment changes.
In the TFMDP, sponsors enrolled their family members through
their local uniformed services personnel offices by completing a DD Form 2494 or
2494-1. In the TSRDP, members enrolled directly through the contractor, Humana
Military Healthcare Services, Inc. Under the TDP, United Concordia will directly
administer all enrollments.
Individuals currently enrolled in the TFMDP or TSRDP will be automatically
transferred to the TDP on February 1, 2001 – there is no action required
by current enrollees to transfer to the TDP.
Active duty sponsors of family members not currently
enrolled in the TFMDP and who desired dental coverage prior to February 1, 2001,
should have completed an enrollment application (DD Form 2494 or 2494-1) at
their supporting personnel service center by November 17, 2000. After November
17, 2000, the uniformed services personnel offices no longer
accept new TFMDP enrollment applications – thus, new enrollment in TFMDP
terminated November 17, 2000. Likewise, new enrollment in the TSRDP terminated
on November 17, 2000.
Starting November 18, 2000, all new enrollment applications are
for the TDP only and must be submitted directly to United Concordia.
In order to receive TDP coverage at the start-up of the program
on February 1, 2001, new enrollments must be received by United
Concordia by January 20, 2001. After February 1, 2001, TDP enrollment
applications must be received by United Concordia by the twentieth (20 th )
of the month for coverage to begin on the first day of the next month. Due to
processing requirements, applications received after the twentieth (20 th )
day of the month may result in coverage not becoming effective until the first
(1 st ) day of the second (2 nd ) month.
Sponsors can enroll family members by completing a TDP
enrollment form. Enrollment forms are available by calling UCCI at
1-888-622-2256, downloading the form from the UCCI website
( www.ucci.com ) or by visiting a local Uniformed Service
personnel office, dental treatment facility, or Health Benefits
Advisor/installation contact.
Enrollment in the TDP does not require a payroll account
however, all enrollment applications must be accompanied by one month’s
premium payment. Subsequent premiums will be paid through either payroll
allotment or deduction, or in certain cases, by direct billing.
Monthly Premiums
The TDP premiums vary depending on the number enrolled and the
type of plan.
Single or Family Enrollment
A single enrollment is one (1) covered eligible beneficiary.
This includes one (1) active duty family member, a Selected Reserve or IRR
member or, one (1) Selected Reserve or IRR family member. A family enrollment is
two (2) or more covered eligible family members. This includes two (2) or more
active duty family members or two (2) or more Selected Reserve or IRR family
members. A member of the Selected Reserve or IRR does not have to be enrolled in
order for his/her eligible dependents to enroll in the TDP.
Note: A Selected Reserve or IRR sponsor may enroll
independently of their family members. Alternatively, a Selected Reserve or IRR
sponsor may enroll their eligible family members and not themselves. Due to
government distribution of payment of premium, if a Selected Reserve or IRR and
his/her family members enroll, there will be two policies under the same social
security number.
Premium Types
TDP has two types of premium plans: Premium sharing plan and
Full premium plan. For the premium sharing plan, the enrollee pays forty percent
(40%) of the monthly premium and the government pays sixty percent (60%) of the
monthly premium. Family members of active duty, Selected Reserve members, IRR
members (Special Mobilization Category) and family members of Reservists who are
on active duty for more than thirty (30) days are eligible for the premium
sharing plan.
For the full premium plan, the service member is responsible for
the full premium; the government does not share in the premium payments. Enrollment in this plan is available to IRR members (other than Special
Mobilization Category) and family members of IRR and Selected Reservists. New
enrollees will pay one month of premium upon enrollment.
Premium Payments
The TDP premiums for the first two option years will be lower
than for the fifth option period premium for the TFMDP. Under the fifth option
period for the TFMDP (8/00–1/01), the premium payment for single enrollment is
$7.88 and for family enrollment, $19.70. Under the TDP, for the premium sharing
plan, the monthly premium for single enrollment is $7.63 and for family
enrollment, $19.08 (2/01–1/02). For the full premium plan, the monthly premium
for single enrollment is $19.08 and for family enrollment, $47.69
(2/01–1/02).
Premium payments are deducted from the sponsor’s payroll
account however, if there is no payroll account or insufficient funds in the
account, the contractor will directly bill the sponsor. Once the contractor
direct bills, this will continue until disenrollment or until the end of the
contract. IRR members and family members of the IRR and Selected Reserve are
always direct billed for premiums.
Maximum Benefits
The TDP increases the annual and lifetime maximums. The TFMDP
annual maximum for general dentistry is $1,000 per year. Under the TDP, the
annual maximum has been increased to $1,200 and certain preventive/diagnostic
services will not count against the enrollee’s annual maximum. The TFMDP
lifetime orthodontic maximum is $1,200 and is increased to $1,500 per lifetime
under the TDP. There is no deductible under the TDP.
Covered Services
The TDP has an enhanced benefit package that builds on the TFMDP
benefit package and is uniform and portable worldwide. Some of the enhancements
include general anesthesia, intravenous sedation, occlusal guards, athletic
mouthpieces, additional oral evaluation per year, pulp vitality tests, sealants
raised to age eighteen (18), orthodontic coverage for spouses, Selected Reserve
and IRR members up to age twenty-three (23), and porcelain veneers and bleaching
of discolorization on anterior teeth. Additionally, cost shares for some
services have been reduced for grades E1 to E4 to encourage utilization of the
benefit. Also, the one-year survivor benefit extends to the Selected Reserve and
IRR family members.
Note: Covered benefits are subject to certain limitations.
Refer to the TDP Benefit Booklet for a complete list of covered services and
detailed information on limitations, exclusions, benefit levels and program
policies.
Type of Service
Pay Grades
E-1 to E-4
CONUS
All Other
Pay Grades
CONUS
OCONUS *
Diagnostic
0%
0%
0%
Preventive (except sealants)
0%
0%
0%
Emergency Services
0%
0%
0%
Sealants
20%
20%
0%
Basic Restorative
20%
20%
0%
Endodontic
30%
40%
0%
Periodontic
30%
40%
0%
Oral Surgery
30%
40%
0%
Other Restorative
50%
50%
50%
Prosthodontic
50%
50%
50%
Orthodontic
50%
50%
50%
General Anesthesia
40%
40%
0%
Intravenous Sedation
50%
50%
0%
Consultation/Office Visit
20%
20%
0%
Medication
50%
50%
0%
Post Surgical Services
20%
20%
0%
Miscellaneous Services
(occlusal guard, athletic mouthguard, bleaching)
50%
50%
0%
*Selected Reserve and IRR family members and IRR (other than
Special Mobilization Category) members will be responsible for the applicable
cost share portion regardless if treatment is received CONUS or OCONUS. The
Government will not pay any cost shares for these populations.
Provider Network
The TDP emphasizes a well-informed, robust and stable dental
provider network and maintains provider reimbursement "floors" to
ensure quality. Although TDP enrollees can seek care from any licensed provider,
if they visit a non-participating provider, they may incur additional costs.
Requirements for the provider network include the following:
The contractor must maintain a 35-mile/21-day appointment
access to a general dentist for at least ninety-five percent (95%) of CONUS
enrollees.
The contractor must include appropriate specialists in its
network, such as, pedodontists, oral surgeons and orthodontists.
The contractor must encourage providers to employ American
Association of Pediatric Dentistry (AAPD) diagnostic/preventive guidelines
for pediatrics and adolescent populations.
Providers in the network shall complete DoD Form 2813
"Department of Defense Reserve Forces Dental Examination" for
Reserves at no additional cost.
The contractor must develop an ongoing utilization review
program to ensure quality.
Customer Satisfaction
The TDP focuses on customer satisfaction by providing positive
and negative incentives to the contractor for enrollment and utilization.
The contractor is required to maintain at least an
eighty-five percent (85%) enrollee satisfaction rating in any given month
during the contract.
The contractor is required to perform a monthly beneficiary
satisfaction survey worldwide to measure the beneficiaries satisfaction with
the provider network, access, claims processing, etc.
The contractor is required to act on the results of the
surveys and customer feedback in a timely manner and incorporate
improvements.
The contractor is required to emphasize diagnostic and
preventive care, advancement of pediatric and adolescent oral health, and
increased utilization by beneficiaries especially for those age seventeen
(17) and under.
The contractor is required to maintain required response
levels for written and telephonic inquires. This includes an enhanced
customer service program that provides a toll-free telephone number for
OCONUS enrollees.
For general information on the TRICARE Dental Program, call
United Concordia at 1-800-866-8499, or visit their website at www.ucci.com .
For enrollment information, call 1-888-622-2256.
POC: Joe.Herbertson@arpc.denver.af.mil
TRICARE
There are three TRICARE options available: TRICARE Prime (similar to a
civilian Health Maintenance Organization - HMO), TRICARE Extra (similar to a civilian
Preferred Provider Organization - PPO), and TRICARE Standard (similar to CHAMPUS).
TRICARE Prime: Reservists are eligible if on active duty orders for
over 30 days. Reservists' family members are eligible if the member is on active
duty orders for over 179 days. This option offers a voluntary enrollment but
enrollment is for one year at a time. Active duty families will not pay an
enrollment fee, but retirees and their families will be charged $230.00 per person, per
year, with a maximum of $460.00 per family, per year. Enrollees will select a
Primary Care Manager (PCM) who will coordinate all non-emergency care from within the
Prime network of civilian and military providers, including referrals to specialists.
There is no deductible for Prime beneficiaries, and each visit to the PCM will
require a copayment of $12.00. The catastrophic cap for active duty families remains
at $1000.00 per Fiscal Year, but the catastrophic cap for retired families has been
decreased to $3,000.00 (from $7,500.00).
Expanded preventive benefits will be available to prime beneficiaries, such as flu
shots and periodic health checks, but not to Extra and Standard beneficiaries.
A listing of the TRICARE Prime providers may be obtained by contacting the Health
Care Finder, located at the various TRICARE Service Centers in each region, or by calling
the toll-free number established by the TRICARE contractor.
TRICARE Extra: Reservists' family members are eligible if the member is on
active duty orders for over 30 days. This option does not require enrollment or an
annual fee. On a visit-by-visit basis, beneficiaries can seek care from the network
of Prime providers. While Extra does not require that referrals be obtained for
specialty care, any tests requiring preauthorization (such as an MRI), is the
responsibility of the Extra provider.
Extra still requires the beneficiary to meet the annual outpatient deductible, but
they enjoy a 5% discount on their cost-shares. Also, network providers will file all
claims for TRICARE beneficiaries. The catastrophic cap remains the same as the
previous CHAMPUS - that is $1,000.00 per Fiscal Year for active duty families, and
$7,500.00 per Fiscal Year for retired families.
TRICARE Standard: Reservists' family members are eligible if the member is on
active duty orders for over 30 days. This option is similar to the previous CHAMPUS
and does not require enrollment or an annual fee. Ona visit-by-visit basis,
beneficiaries can seek care from any TRICARE-certified provider. While Standard does not
require any referral for specialty care, there are certain tests and procedures which
require preauthorization. This is the responsibility of the beneficiary.
Standard still requires the beneficiary to meet the annual outpatient deductible and
normal cost-share. Claims must be filed within one year from the date of service, and it
is the beneficiary's responsibility to ensure timely filing. Also, the catastrophic
cap remains the same as the Champus - that is, $1,000.00 per fiscal Year for active duty
families, and $7,500.00 per Fiscal Year for retired families.
There is no listing of Standard providers as they may elect to participate in
TRICARE on a claim-by-claim basis. It is recommended that Standard beneficiaries
confirm their provider's participation status with each visit.
j oe.herbertson@arpc.denver.af.mil
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COLLEGE
Four
campus locations in Southern California:
West
Covina
Pomona
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Glendale
Within
the first week I graduated in 1984, I began
working at Glendale Adventist Medical Center
and loved it, then I went to Santa
Maria California and worked at Marian
Medical Center for 11 years. I just love
this work as a Pharmacy Technician and
would recommend it to anyone..
North-West College is the best starting off
point for all...
Kathleen
Morales-Burton
NWC Graduate
This College has helped shape the careers of thousands of health care and business professionals. North-West College's curriculum is tailored to the needs of industry with an emphasis on the technical skills necessary for success in your chosen field of study. North-West College was founded in 1966 by my family who has been involved in the allied health field since the early 1950's. With over 25,000 graduates, your choice to attend will be a decision that will affect your entire life in a very positive way.
North-West College's desire is to prepare students in short-term courses for exciting careers in the medical and business field. This is accomplished by a professional faculty, a well qualified administration and knowledgeable support staff. The quality of education is the highest priority at North-West College. Students are accepted on their ability to benefit without regard for race, color or creed. Faculty and staff are chosen with the same non-discriminatory criteria, providing a charming, ethnically mixed staff who provide a professional career oriented educational experience, with enthusiastic support for all students in a multi-cultural environment.
I look forward to meeting you personally!
Mrs.
Marsha Fuerst
Founder and Executive Director
North West College is:
Accredited by the
Accrediting Commission of Career Schools and Colleges of
Technology.
Approved by the Bureau
for Private Post-Secondary Schools and Vocational Education.
Dental Assistant
Programs are approved by the California Board of Dental Examiners
to train dental assistants at the registered level.
The Pharmacy Technician
Program is accredited and recognized by the American Society of
Healthcare Pharmacists.
North-West College's
courses are supervised by doctors, dentists, pharmacists,
paralegals and accountants.
A charter member
of the California Association of Private Post-Secondary Schools
which includes the California Association of Paramedical Schools.
A member of the
local Chamber of Commerce for the past 35 years.
Approved for the training of veterans.
Approved to train State
Vocational Rehabilitation students.
Endorsed by hospitals,
doctors, dentists, optometric, law and accounting professionals for internship
affiliation and graduate employment.
Our college
is recognized by business and industry for internship programs and
graduate employment.
We participate in
the GAIN and ROP Programs.
We are dedicated to helping graduates find jobs in their chosen career field. To achieve these goals, the College maintains an active
Job Placement Assistance Program for all qualified graduates. In
relationship with one of the major recruitment agencies and human
resources in Los Angeles and Orange County, we successfully
help our students and graduates to find a job. Career planning begins with orientation day and remains an active process throughout the student's program.
Also, NW College is putting WIA and WtW Clients to Work.
North-West College is
recognized as a volunteer group for student's community
involvement by the following organizations:
American Cancer Society
American Red Cross
American Heart Association
Los Angeles County Health Department
Community Health Projects
Planned Parenthood
Cal Poly - Pomona - Health Center
Medicine Shoppe Pharmacy Center
Lanterman State Hospital
Foothill AIDS Project
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